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TTG
Case Studies
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| I
would like to thank the clients below who were kind enough to express in
writing their satisfaction with my database services . (Identities
available on
request.)
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�We
are a California company selling a premier product for schools, in a
highly competitive market. We have our call center half a continent away
and faced the dual challenges of running our
sale team�s lead follow up, and of managing relationships with hard-won
customers. TTG Services provided us a complete solution to both
problems, and more than replaced the limited off-the-shelf software we
used previously. Custom-built as TTG�s solution is, it does everything
exactly as we need. More than that, Phil suggested an
Internet solution (�Terminal Services�) we had never heard of. It
gave us Internet connectivity and comprehensive
screens with complete data and real-time reports. We are happy we decided
against the expense and limitations of a browser-based solution. We and
our sales force are ecstatic about the TTG Services Internet CRM product.�
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Next
| "A
key to success in our business is developing progressively
structured marketing programs,
and having the systems to support these efforts. We are an
insurance marketing company selling long-term-care insurance through
hundreds of independent agents across the country via multiple
marketing programs. Our various marketing programs generate
thousands of leads each year that must be managed and tracked. We
needed software to drive the process of converting leads to prospects to
sales, monitoring each agent's lead inventory and effectiveness.
TTG Services brought to the table intelligence and business savvy,
and put together a custom lead
management program that allows us to distribute leads
electronically, track them and their current status one by one and by
agent, and produce useful reports instantly. And the cost to us
was surprisingly reasonable. We are glad we called TTG." |
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"As a CPA experienced with
cost accounting for government contractors, I had been developing a complete
cost-accounting software program for government contractors
to put on the
market. I needed assistance with programming the DOS version, and
then creating a Windows version. Another software developer
recommended Phil Marcus of TTG Services. This extremely complex
software (http://www.procas.com) was developed efficiently and
professionally, and is now on the market with satisfied clients.
Phil's work was exceptional!"
Pharmaceutical
"Fill and Finish" Firm
"We are a firm that
provides pharmaceutical manufacturers the service of putting their bulk
drug products and biologicals, such as smallpox vaccine, into smaller,
sterile packages for distribution to physicians and hospitals. I am an
accountant hired for the daunting task of bringing cost controls into the
plant. I found TTG Services through their web site, and we worked
together rapidly to bring accurate and automated customized cost
accounting to reality, and at a very reasonable cost."
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Regional
records research firm serving attorneys and claim adjusters |
| "Our competitors were using PCs to
quickly and automatically produce the mounds of court documents that are the lifeblood of our work. We were
still doing these by hand, spending too much time and making too many mistakes. Phil
Marcus spent the time to find out how we work. Then he put together a database system to
do the whole thing automatically and accurately. And it was within budget." |
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National
trade-show marketer of medical books |
| "We depend on accurate information
about inventory, receiving and orders. A previous consultant had made a pitiful effort to build us a
Windows system, but failed. Someone recommended TTG Services. Phil Marcus came in and did
it the right way, at a modest cost. When we need enhancements he understands what we need
and responds very quickly." |
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| "We needed everything from
production scheduling and employee bonus calculation to
carton inventory control. Phil Marcus
and TTG Services always made the effort to understand our needs and to do it right." |
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State
guaranty association serving life and health insurance companies |
| "Another consulting company had
built a custom system for us to produce invoices based on premiums written
by insurance companies and track payments. These are the core of
our operations. It was a complex system that needed support. But they got tired of
supporting us, because we were too far away from them. They actually recommended TTG
Services to us. It was a good move for us. We always get prompt support. Phil Marcus
understands our business, which the previous consultants did not; and we have confidence
in what he says and does." |
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| Be sure to read my "Basics of Databases" article. It will tell
you everything you wanted to know about databases but were afraid to ask. |
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� 1999-2002 by Philip L. Marcus.
Last
updated 11/24/2002
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